Last Updated on 18th of Jan 2025
Welcome to HomeRoti! These Terms and Conditions govern your access to and use of our mobile application and services. By downloading, registering, or using our App, you agree to be bound by these Terms. If you disagree, please do not use the App.
1. Definitions
• “App” refers to the App name “HomeRoti”, the platform facilitating the sale and purchase of homemade food.
• “User” refers to anyone who uses the App, including buyers and sellers.
• “Seller” refers to users offering homemade food for sale.
• “Buyer” refers to users purchasing food through the App.
2. Eligibility
• Users must be 18 years old to register and use the App.
• Sellers must comply with applicable food safety and hygiene regulations in India.
• By using the App, you confirm that the information you provide is accurate and up-to-date.
3. User Accounts
• Registration: You must create an account to use certain App features.
• Account Security: You are responsible for maintaining the confidentiality of your account credentials. If you suspect unauthorized access, notify us immediately.
• Account Suspension: We reserve the right to suspend or terminate your account if you violate these Terms.
4. Services Provided
• Marketplace: The App connects buyers and sellers to purchase homemade food.
• Transaction Facilitation: Payments and deliveries are facilitated through third-party providers.
5. User Responsibilities
a. Sellers
• Ensure that all food sold complies with local health and safety standards.
• Provide accurate descriptions and pricing for your products.
• Maintain high standards of hygiene during food preparation and packaging.
b. Buyers
• Verify the suitability of the food for your dietary needs and preferences.
• Promptly make payments for confirmed orders.
c. General Provisions
• Users must not engage in fraudulent, harmful, or illegal activities on the App.
• Users must not post offensive, misleading, or false content.
6. Payments and Refunds
• Payments are processed securely through third-party payment gateways.
• Refunds or cancellations are subject to the policies set by individual sellers. Buyers and sellers are encouraged to resolve disputes amicably.
• Service fees may apply for using the App.
7. Content Ownership and Usage
• Users retain ownership of the content they upload (e.g., recipes, photos).
• By uploading content, you grant us a non-exclusive, royalty-free license to display, distribute, and promote your content on the App.
8. Prohibited Activities
Users must not:
• Violate any applicable laws, including food safety regulations.
• Use the App to distribute harmful or malicious content.
• Attempt to reverse-engineer or tamper with the App.
9. Third-Party Services
The App may integrate or link to third-party services (e.g., payment gateways and delivery providers). We are not responsible for their performance, and you are subject to their terms and conditions.
10. Liability and Disclaimers
• The App acts as a platform connecting buyers and sellers. We are not responsible for the quality, safety, or legality of food sold on the App.
• We are not liable for any direct, indirect, or consequential damages arising from your App use.
• Users are encouraged to exercise caution and perform due diligence when engaging in transactions.
11. Indemnification
You agree to indemnify and hold HomeRoti, its affiliates, and employees harmless from any claims, damages, or losses arising from your use of the App or violation of these Terms.
12. Termination
• We may terminate or suspend your account for violations of these Terms.
• Users may delete their account at any time through the App settings.
13. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be communicated via the app and will become effective upon posting.
14. Governing Law
The laws of India govern these Terms. Any disputes will be subject to the exclusive jurisdiction of the courts in India.
15. Contact Us
If you have any questions or concerns about these Terms, please contact us:
Veer Technovation Private Limited
Email: support@homeroti.com
By using HomeRoti, you agree to these Terms and Conditions. Thank you for being a part of our community!
